Manager, Client Accounts & Operations
Melissa has worked with The Gandalf Group since 2011, assisting the partners in ongoing operations of the firm, including management of all client files and special projects. She has worked with various clients on communications campaigns, supporting marketing, brand, public relations and government relations efforts as well as issues management. She is a superb administrator of large-scale communications campaigns.
Prior to joining The Gandalf Group, Melissa worked in the Corporate and Public Affairs division of a public relations agency in Toronto.
Melissa also has over a decade of experience coordinating and managing qualitative market research projects. She has worked both on the supplier side and with moderators ensuring quality control of respondents, managing logistics for focus groups, designing respondent screeners and drafting research reports.
Melissa graduated with an Honours Bachelor of Arts degree in Communications Studies and Linguistics from York University and holds certificates in Public Relations from Ryerson University and in Project Management from the University of Toronto.